Transform product documentation into expert assistants
Osmira turns product manuals and user guides into an AI assistant your customers can actually talk to. Upload your documents once and get an assistant your customers can talk to, with every answer cited straight from the source.
- Onboard in a single click
- Understand what customers ask most
- Around-the-clock support
- A custom assistant per product
Expert Assistant
source: T9.9 service manual
My T9.9 has been laid up since October — what do I need to do before launching?
Imagine if product manuals could think like your best technician
Before
A manual nobody wants to read
- Customers read through bulky manuals looking for a single paragraph
- The same setup question lands in support every week
- Only your most experienced techs actually know the fixes
- Nobody knows which product issues are bothering customers most
After
Documentation that works like a technician
- Customers ask in their own words and get a direct answer
- Routine questions resolve themselves, day or night
- That same expertise is available to anyone who asks
- You get a clear signal on what to improve in the product next
You're three easy steps away from giving your users an expert by their side.
- 01
Upload your documents
Upload your documentation in a single click. Only have hard copies? We'll digitize them for you, diagrams, tables, part numbers and specs included.
- 02
Publish it to your customers
Add the assistant to your product pages or help center with a short code snippet, or connect it to Slack or Telegram so people can ask it questions there.
- 03
Learn what bothers customers most
See exactly which product issues keep coming up, so your next move is driven by what's actually frustrating people instead of guesses.
For your customers
Stop scrolling. Just ask.
Ask like you'd ask an expert
No guessing keywords or hunting through an index. Describe the problem in your own words and get a straight answer.
Every answer shows its source
Each reply carries the section and page it came from, so anyone can check it in seconds.
There at the moment it's needed
On the product page or in the help center. Nothing to install, nothing to download.
For product teams
Control over what you publish
Scoped per product
Each assistant is trained on a single product's documentation, so customers get answers tied to the right specs, diagrams, and procedures.
Spot what keeps bothering customers
Osmira surfaces the product issues that come up again and again, so you can see what's frustrating people most and where to focus next.
Your documentation stays yours
Documentation is never used to train shared models, and you can pull a document back out of the index whenever you want.
Pricing that scales with you
Start with a 7-day free trial. Cancel anytime before it ends and you won't be charged.
Configure your plan
Pay for what you need
Each product gets its own assistant. Messages are customer-facing answers on your widget and messaging channels. Pages cover the docs you upload per product.
Products
One assistant per distinct product
1
Messages per month
Customer answers on widget, Slack, Telegram, WhatsApp
500
Avg. pages per product
Documentation size used for pricing and file limits
50
Billed monthly after a 7-day free trial. Cancel anytime before the trial ends.
- $49
Platform
Base workspace & hosting
- $29
Products
1 × $29/mo
- $70
Messages
500 customer messages/mo
- $0
Documentation
50 pages (first 50 included)
- 1 product assistant
- 500 customer messages a month
- 50 documentation pages
- 25 files per assistant
- Website widget, Slack and Telegram
Extra messages beyond your plan: $100 per 1,000. Need a larger catalogue or volume deal? Talk to us about Enterprise.